TABLE OF CONTENTS
We’re sorry to hear you’re experiencing issues. These can be the result of many factors. Typically, you can get the best experience with CENTURY, and minimise issues, by following these recommendations:
Refresh the page when an issue occurs
Use CENTURY on a single tab
Clear your cache or use in a private ‘incognito’ tab
Ensure you are using a compatible device/browser - remember CENTURY is not (yet!) compatible with mobile phones.
If using on a tablet, make sure its in landscape mode
CENTURY is compatible with tablets and desktop computers which are currently supported by the following browsers:
To check the version of your browser please click here.
To check your internet speed, please click here.
To find out how to clear your cache, please click here.
Reporting Glitches:
- Return to the area of the platform experiencing the problem
- Right click on the screen and select ‘Inspect’
- Select ‘Console’
- Take a screenshot of the information displayed — you may need to scroll down
- Send this back to us