We’re sorry to hear you’re experiencing issues. These can be the result of many factors. Typically, you can get the best experience with CENTURY, and minimise issues, by following these recommendations: 

• Refresh the page when an issue occurs

• Use CENTURY on a single tab

• Clear your cache or use in a private ‘incognito’ tab

• Ensure you are using a compatible device/browser 

• If using on a tablet or phone, make sure it's in landscape mode

CENTURY is compatible with tablets and desktop computers which are currently supported by the following browsers:

To check the version of your browser please click here. 

To check your internet speed, please click here.

To find out how to clear your cache, please click here. 

Reporting Glitches:

1. Return to the area of the platform experiencing the problem
2. Right click on the screen and select ‘Inspect’ 
3. Refresh the page
4. Select ‘Console’
5. Take a screenshot of the information displayed — you may need to scroll down
6. Select 'Network'
7. Take a screenshot of the information displayed — you may need to scroll down
8. Send this back to us