CSV guidance

Modified on Thu, 04 Apr 2024 at 04:12 PM

Please see our guidance on how to create your CSV files below:


1. Click into the Class Admin tab (last tab down on the left-hand panel) and then on the ‘Onboarding’ heading.


2. Select ‘download CSV template’ and download one for students and one for teachers.


3. Fill in the templates with staff and student details. 

  • Mandatory fields for students are: UPN/URN and/or school/college email address (but both would be ideal if you have them), first name, last name, date of birth, classes, and gender. 

  • Mandatory fields for teachers are: first name, last name, school/college email address, and classes. 


When filling in the classes field, please list class names separated by a semicolon - e.g. Class A;Class B;Class C;...


If you are choosing a generic password for your students and teachers, you will need to ensure that the password is 8 characters long or more. 


4. Ensure that your file is saved as comma separated values (csv) and doesn't have any special characters in the file name.


5. Once the CSVs have been filled in, select ‘new import’ and choose the academic year that you want to upload the CSVs for. Click ‘upload’.


6. Once uploaded the file will show as 'pending'. Our Operations team will process the file within one working day


Please note if a student or teacher is listed on a second CSV, the classes they are placed in will overwrite the classes from the previous CSV upload. As such, you will need to append all new classes for a student or teacher onto the classes listed in their first CSV upload. 

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